United States Shipping
We do best to ship out orders of our warehouse within 48 business hours. Standard domestic shipping takes about 2-7 business days for package delivery. Due to COVID-19, orders could experience shipping delays.
Where do orders ship from?
We ship from California.
Standart Shipping Rates:
*FREE Domestic Shipping to USA (Orders Over $30)
*Standart Domestic Shipping to USA (Orders under $30) cost is $4.90.
Lost orders or tracking issues:
- An order is considered lost if tracking never confirms package status as "delivered"
- If tracking shows no movement or looks to be stuck after exceeding the appropriate amount of shipping days, then orders may be considered lost and a claim will need to be made
How many days following the last tracking update should I file my claim?
- Domestic orders - 5 days
- International orders - 20 days
- An order is considered stolen if tracking confirms package status as "delivered," but not received
- Route asks that you wait 5 days from the day your package status was marked delivered before reaching out and filing your claim
Claims for stolen orders must be filed within 15 days from the date your package was marked delivered.